Registration Coming Soon!
Becoming a Successful Supervisor
When: Tuesday, March 10, 2026 |11:00 a.m. - 3:00 p.m.
Where: Virtual via Zoom
Price: $225 for Members, $285 for Non-Members
** Save money by becoming a CAGC Member today!! www.cagc.org/join**
About the Course
Becoming a supervisor for the first time usually comes with mixed emotions and a lot of questions. Will you be able to help others in ways no one did for you? Can you manage people effectively when they used to be your peers? Where do you start? Get the answers to all your questions and learn to be an effective and confident leader.
Course Content:
TRANSITIONING TO SUPERVISION
- The Opportunity
- Your Role Changes Now
- How You Use Your Time
- Transition Speed Bumps
- So, Now What?
- Working Successfully with People
HIGH-PERFORMANCE MANAGEMENT
- Performance Management
- How to Establish Clear Expectations
- Giving Positive Feedback
- Handling Performance Problems
- Supervising with Flexibility
- Performance Assessment
- Strategies for Managing Performance
COMMUNICATING WITH OTHERS PROACTIVELY
- Building Interdependent Relationships
- Communicating One-on-One with Employees
- Communicating with a Team
- Use a Team Approach
- Communicating with Others
- Communicating with Your Manager
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COACHING FOR EXCELLENCE
- The Changing Playing Field
- Coaching Behaviors in Supervisors
- The Coaching Process
- Strategies for Effective Coaching
DEALING POSITIVELY WITH CHANGE
- A New Paradigm
- Organizational Change
- The Impact of Change
- Communicating Change Effectively
- Change Management Skills
- Brainstorming Change Ideas
- Problem-Solving Techniques
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Class Contact:
Caroline Brigmon, Training & Workforce Development Director
CAGC Education Refund & Cancellation Policy
a 50% refund of the original registration fee if cancellation is made 7 days prior to the event. Any cancellations less than 7 days or no shows receive no refund, substitutions are welcome.
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