Registration Coming Soon!
Managing Conflict Webinar
When: Thursday, June 18, 2026 | 11:00 a.m. - 3:00 p.m.
Where: Virtual via Zoom
Price: $225 for Members, $285 for Non-Members
** Save money by becoming a CAGC Member today!! www.cagc.org/join**
About the Course
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively.
Course Content:
RECOGNIZING CONFLICT
- Identify Your Personal Reaction to Conflict
- Develop a Healthy Attitude Toward Conflict
- Assess the Situation
- Avoid Conflict Escalation
RESPONDING TO CONFLICT
- Actively Listen
- Communicate Effectively
- Respond to Negative Tactics
RESOLVING CONFLICT
- Identify the Source of the Conflict
- Determine the Best Solution
- Implement the Solution
Class Contact:
Caroline Brigmon, Training & Workforce Development Director
CAGC Education Refund & Cancellation Policy
a 50% refund of the original registration fee if cancellation is made 7 days prior to the event. Any cancellations less than 7 days or no shows receive no refund, substitutions are welcome.
More Opportunities
For even more training and education opportunities, visit our Event Calendar.