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ACG Edge-Problem Solving Workshop- Tools for Teams

AGC EDGE Problem Solving Workshop- Tools for Teams

Class Canceled

Classes are held Fridays, May 31 (11:30am-2:30pm) & June 7 (8:30am-11:30pm)

Date: 5/31/24, 6/7/24
Time: 11:30 am-2:30 pm, 8:30am-11:30pm
Where: Virtual Via Zoom
Cost: $500 for members & non-members

CAGC Members use code $EDGE2024 for a 10% discount 

About the Course

Ask the 5 Whys. Join your facilitators, Andy, Kyle and Dan, as they add new problem-solving tools to your toolbox. Students will work together in small groups to improve actual student-submitted project issues, risks, and opportunities.  

To help us with things like:

1.    Make sure we are solving the right problem.
2.    To get buy-in to our counter measures.
3.    Clearly define who is taking responsibility for which pieces.
4.    Solve the Root Cause, not the symptom.

Schedule and Tools explored:

Day 1:
1.    5 Why Method (Simple, do it in five minutes on one hand).
2.    Fast-Track Problem Solving (3 Powerful Questions leading to team analysis and specific actions).
3.    Root Cause Analysis (For Complex Problems with multiple causes - a deeper dive using Fishbone Diagram).
a.    This will begin toward the end of Day 1 and be carried over to the beginning of Day 2 as a bridge from Fast-Track to A3, thus forming a solid foundation for learning A3 Problem Solving (a diagram of the Fishbone analysis is often pasted into the A3 analysis section).

Day 2:
4.    A3 process & A3 Thinking (Summarize any/all of the above in a one page with graphics).

By the end of this Workshop, the student will be able to:

  • Draft a clear problem statement.
  • Determine which Problem-Solving method is best in each potential problem.
  • Differentiate between a symptom of a problem and the root cause of that, to assure the problem does not occur again.
  • Utilize each of the 4 methods presented.
  • Participate in, and possibly lead a team in these 4 methods, as learned through hands-on coached problem solving during the Workshop.
  • Name the four principal, problem-solving methods and describe how to implement them.


How to Register

To receive the discounted CAGC Member rate, please log into AGC Edge with your AGC of America account (note, this is a different login that your Carolinas AGC account). If you do not have an account, please create an account making sure to find and select your company in the organization field. Please allow 1 business day for the account to be activated. 

Contact Information:

The Associated General Contractors of America
Email: education@agc.org
Phone: (703) 837-5388

Cancellation Policy:

A full refund will be given to cancellations made 14 calendar days prior to the class kick-off. After such time, no refunds will be given. Replacements are acceptable and must be submitted via email to rockkie.dunton@agc.org.

AGC reserves the right to cancel programs up to 10 days prior to the start date if a minimum number of attendees is not met.

5/31/2024 11:30 AM - 2:30 PM
Virtual Via Zoom Online UNITED STATES

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